Privacy Policy

Effective Date: January 30, 2026

TrialMatchRX ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

a. Information You Provide Directly

When you create an account or use the Service, you may provide:

  • Name and email address
  • Account credentials (password, authentication tokens)
  • Search criteria and preferences (conditions, locations, trial filters)
  • Saved/bookmarked clinical trial identifiers
  • Profile information and preferences

b. Information Collected Automatically

When you access the Service, we may automatically collect:

  • Device information (browser type, operating system, device type)
  • Usage data (pages visited, features used, search queries)
  • IP address and approximate location
  • Cookies and similar tracking technologies
  • Log data and analytics information

c. Information from Third-Party Services

If you sign in using a third-party provider (e.g., Google), we may receive your name, email, and profile picture as permitted by that provider.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process and manage your account
  • Personalize your experience and deliver relevant search results
  • Communicate with you about the Service, updates, and support
  • Monitor and analyze usage trends and preferences
  • Protect against unauthorized access and ensure security
  • Comply with legal obligations

3. Data Storage and Security

We use industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest. Your data is stored using Firebase/Google Cloud Platform infrastructure with enterprise-grade security controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating the Service (e.g., hosting, analytics) under strict confidentiality obligations
  • To comply with applicable laws, regulations, or legal processes
  • To protect the rights, property, or safety of the Service, our users, or the public
  • In connection with a merger, acquisition, or sale of assets (with prior notice)

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze Service usage. You can control cookie settings through your browser preferences. Disabling cookies may affect Service functionality.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Certain information may be retained as required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Object to or restrict certain processing of your data
  • Data portability (receive your data in a structured, machine-readable format)
  • Withdraw consent at any time (where processing is based on consent)

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Service and updating the effective date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your rights regarding your personal data, please contact us at: trialmatchrx@ijelany.com